Privacy Policy
Deshi Transfers (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or interact with our services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
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Information We Collect
We may collect the following types of information.
Personal Information
When you make a booking, contact us, or submit a review, we may collect:
- Full name
- Email address
- Phone number
- Billing details
- Travel preferences
- Identification details when required for travel
Booking Information
When you book a trip with us, we may collect:
- Trip selection
- Travel dates
- Number of participants
- Special requests or preferences
User Submitted Content
If you submit reviews, feedback, or photos, we may collect:
- Your name
- Rating and review content
- Photos submitted by you
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Device information
- Browser type
- Pages visited
- Website interaction data
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How We Use Your Information
We use collected information to:
- Process and manage bookings
- Provide customer support
- Send booking confirmations and updates
- Improve our website and services
- Respond to customer inquiries
- Prevent fraud and ensure security
- Send promotional offers and travel updates (with your consent)
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Payment Information
Payments are processed through secure third-party payment providers. Deshi Transfers does not store full card or payment details on our servers.
Payment providers may have their own privacy policies governing how your information is used.
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Sharing of Information
We do not sell or rent your personal information.
However, we may share information with:
- Travel service providers (transport, accommodation, tour operators)
- Payment processors
- Website hosting or technology partners
- Government or legal authorities when required by law
Information is only shared when necessary to provide services or comply with legal obligations.
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Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You can disable cookies in your browser settings, although some website features may not function properly.
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Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, misuse, loss, or disclosure.
However, no online system can guarantee complete security.
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Data Retention
We retain personal information only for as long as necessary to:
- Provide travel services
- Maintain booking records
- Comply with legal or regulatory obligations
- Resolve disputes
After this period, information may be securely deleted.
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Marketing Communications
With your consent, we may send:
- Travel offers
- Promotional updates
- Tour announcements
You may unsubscribe from marketing communications at any time by contacting us or by using the unsubscribe option where available.
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Photography and Media
Photos and videos may be taken during tours for promotional purposes. Guests who do not wish to appear in promotional materials should inform Deshi Transfers prior to the trip.
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Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
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Children’s Privacy
Our services are not intended for children under the age of 13 without parental supervision. We do not knowingly collect personal information from children without guardian consent.
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Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Withdraw consent for marketing communications
Requests can be made using the contact details below.
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Changes to This Privacy Policy
Deshi Transfers may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised Last Updated date.
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Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Deshi Transfers
Email: bookings@deshitransfers.co.uk
Website: https://www.deshitransfers.co.uk/